DameWare Remote Support provides remote management of Mac OS X, Linux, and Windows servers, notebooks, and laptops for quick end-user support from one console. As part of the DameWare suite of remote support solutions, it includes DameWare Mini Remote Control for fast and secure access to remote systems with built-in chat functions and shared end-user screens.
DameWare Remote Support now features DameWare Mobile, a mobile application for use on an iPhone or iPad that allows IT admins to connect remotely to Windows desktops, laptops and servers and share users‘ screens to provide support and troubleshooting from any location. DameWare Mobile includes an intuitive virtual mouse, keyboard, and hotkey controls that allow for simplified navigating and troubleshooting of an end-user’s system and features enhancements to ensure secure remote connection.
DameWare Remote Support Highlights:
· Management and administration of remote Windows, Linux and OS X machines
· Exportation and inventory reporting of detailed information from remote computers
· Management of Active Directory, users, groups, files, directories, printers, and more
· Ability to start, stop, and restart Windows services without use of a remote control
· Includes DameWare Mini Remote Control for shared end-user desktop screen viewing and access during remote support sessions
DameWare Remote Support is available now and starts at $349, including a year of maintenance. For more information, including a downloadable, free 14-day evaluation trial, visit the DameWare website or call 866.530.8100.
· Video: Do IT Remotely with DameWare Mobile(http://youtu.be/utYFPUD2hP4
SolarWinds (NYSE: SWI) provides powerful and affordable IT management software to customers worldwide from Fortune 500 enterprises to small businesses. In all of our market areas, our approach is consistent. We focus exclusively on IT Pros and strive to eliminate the complexity that they have been forced to accept from traditional enterprise software vendors. SolarWinds delivers on this commitment with unexpected simplicity through products that are easy to find, buy, use and maintain while providing the power to address any IT management problem on any scale. Our solutions are rooted in our deep connection to our user base, which interacts in our online community, thwack, to solve problems, share technology and best practices, and directly participate in our product development process. Learn more today at http://www.solarwinds.com/.
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